This browser isn't supported, please upgrade your browser to the latest version.
Theatre Calgary is pleased to once again offer our incredibly flexible Script Your Own Season subscription packages with Three, Four, Five, Six, and Seven show subscription packages at discounted rates allowing you to build the package that fits your needs and schedule.
General Subscription FAQ
- How do I subscribe?
By Phone
It’s as simple as a phone call to our Box Offce team at 403.294.7447 (Monday: 10 am to 5 pm MT, Tuesday through Friday: 10 am to 8 pm MT, Saturday: 12pm to 8pm MT, Closed Sunday). We’re pleased to accept VISA, Mastercard and American Express.
Online
The Theatre Calgary website is always open for sales, and accepts Visa, Mastercard and American Express. Click the button below to start building your subscription package.
- I would like to purchase a traditional fixed seat, fixed day subscription. But I don't see an option to do that. Help?
I would like to purchase a traditional fixed seat, fixed day subscription. But I don't see an option to do that. Help?
Unfortunately, Theatre Calgary will no longer be offering traditional fixed seat, fixed day subscriptions for new subscribers. Instead, we have introduced our Script Your Own Season flexible subscriptions. This subscription model will allow subscribers much more freedom to select the number of shows, performance, price levels and seats! Build the package that fits your needs and schedule.
Don't worry, if you are longtime subscriber, you can still take advantage of the traditional subscription model. Look for your invoice either via Canada Post or via email in the coming weeks!
- When will I receive my tickets?
When will I receive my tickets?
We are excited to offer mobile ticketing. Mobile ticketing removes the need for physical tickets. Your tickets will appear in your Theatre Calgary account after your purchase. For more information about mobile ticketing, please check out our Mobile Ticketing FAQ.
Rest assured, if you would still like to receive physical tickets, you can update your online order or let our Box Office team know. The team will mail out your tickets or hold them for pick up at our Box Office right away. You will receive them well in advance of your first show date.
- If the season has begun, can I still subscribe?
If the season has begun, can I still subscribe?
Absolutely! Our Script Your Own Season subscriptions can be purchased at any point during our season. For details, please call our Box Office team at 403.294.7447 (Monday: 10 am to 5 pm MT, Tuesday through Friday: 10 am to 8 pm MT, Saturday: 12pm to 8pm MT, Closed Sunday).
- What if I can't attend one of my chosen performances?
What if I can't attend one of my chosen performance?
Your best option is to exchange a chosen performance for another time and date during the show’s run. Exchanges are free for subscribers, single ticket buyers will be charged a $3 exchange fee per ticket, and the earlier you make the exchange, the better your seating options will be. You can only exchange tickets within the same production.
Please contact our Box Office team at 403.294.7447 (Monday: 10 am to 5 pm MT, Tuesday through Friday: 10 am to 8 pm MT, Saturday: 12pm to 8pm MT, Closed Sunday) with any questions – they’re happy to help. You can also request an exchange via your Theatre Calgary account.
If you can’t attend a performance, tickets can be given to friends or family. Or, you can donate your tickets back to us, and we’ll give you a tax receipt for their value. You can also request a Ticket Donation through your Theatre Calgary account as well.
- Can I bring additional guest(s) to my subscribed performance(s)?
Can I bring additional guest(s) to my subscribed performance(s)?
Yes! Seven Show Package subscribers get a 30% discount, Six Show Package subscribers get a 25% discount, Five Show Package subscribers get a 20% discount, Four Show Package subscribers get a 15% discount and Three Show Package subscribers get a 10% discount on regular tickets.
Our Box Office team would be happy to assist with your additional ticket purchases. Please give them a call at 403.294.7447 (Monday: 10 am to 5 pm MT, Tuesday through Friday: 10 am to 8 pm MT, Saturday: 12pm to 8pm MT, Closed Sunday).
- What is your subscription cancellation policy?
What is your subscription cancellation policy?
Unfortunately, we’re unable to offer refunds on subscription packages.
- I have question about subscriptions not covered here.
I have question about subscriptions not covered here.
Please feel free to contact our Box Office team at 403.294.7447 (Monday: 10 am to 5 pm MT, Tuesday through Friday: 10 am to 8 pm MT, Saturday: 12pm to 8pm MT, Closed Sunday) if you have any additional questions.