Theatre Calgary is accessible for everyone!
Do you have wheelchair seating?
Yes, we have a limited amount of wheelchair seating available for each performance. Please call our Audience Services team at 403.294.7447 to book.
Do you offer assistance to hearing-impaired guests?
Yes, we have a limited number of assistive listening devices for the hard of hearing. Please speak to our front-of-house staff at the coat check on the lower lobby level.
Is there elevator access within the theatre?
You can reach the Orchestra, Mezzanine, and First Balcony sections by elevator. The Second Balcony section can only be accessed by a staircase up from the First Balcony.
I am not in a wheelchair but I find stairs hard to navigate. What seats would be best for me?
Please call our Audience Services team for more information at 403.294.7447.
ASL Interpreted Performances
Theatre Calgary is proud to offer an ASL translated performance for every show in our subscription season – PLUS A Christmas Carol!
ASL interpreted performances will be offered once over the run of the production and involve NO changes to the production on stage. The interpreters will stand on the seating level to audience right side of the stage and will be lit accordingly throughout the performance so that our patrons who require this support can see them. There will be two interpreters at each of these performances.
Our interpreters are working very hard to give the most accurate interpretation of the language on stage, so we ask that patrons please refrain from speaking to them during the performance or at intermission. ASL performances are only possible through The Good Host Program operated by Inside Out Theatre.
ASL Interpreted Performance Dates for the 2019/20 Season
Andrea Sereda is thrilled to be partnering with Theatre Calgary and the Good Host Program to produce accessible arts for Calgary theatre patrons. After graduating from York University with an Honours degree in Theatre Arts, Collective Creation in 2002 Andrea moved to Edmonton to pursue her interpreting education at Grant MacEwan College. While working in the community as an interpreter, Andrea advocated for accessible arts in Calgary and loved any opportunity to interpret in performing arts settings.
In 2007 Andrea was accepted into the Interpreting for the Theatre program in New York City, jointly offered by The Juilliard School and the Theatre Development Fund. At the conclusion of the program Andrea was invited to interpret Company! on Broadway as part of the interpreting team - a highlight of her interpreting and theatre career to date. Andrea is elated to be back home in the theatre, working alongside Stephanie for this season with Theatre Calgary.
Stephanie studied interpreting in Ontario and BC and graduated from the Interpreter Training Program at Douglas College in 1999. An opportunity to work in Calgary came available shortly after graduation so she picked up and moved. Stephanie has been proudly serving the Calgary Deaf community since. When not interpreting theatre, Stephanie is busy interpreting throughout Calgary in a variety of settings ranging from education, medical and legal to professional meetings and conferences.
Stephanie fell in love with theatre at a performance of Phantom of the Opera and has had a passion for it ever since. In 2004, she had the pleasure and privilege to work with Andrea interpreting in a performing arts setting, where her passions of interpreting and theatre collided. Stephanie and Andrea have created a partnership to increase access to performing arts in Calgary and together they have interpreted a number of productions throughout Calgary including Theatre Calgary's Beauty and the Beast and A Christmas Carol.
Stephanie is thrilled to be back at Theatre Calgary providing access to performing arts for the Calgary and area Deaf community through the Good Host program.
Theatre Calgary Guest
It added so much to the play, those two ladies were phenomenal, they were actors in their own right conveying the emotions of the songs and actually brought tears to my eyes. Both my husband and I said it just totally enhanced the emotions of the play for us. It was wonderful! I think it’s an asset to go to the play and have the extra interpretation, it was really, really wonderful! It was beautiful to watch.
A Relaxed Performance is intended for those individuals who would like to see theatre but would benefit from a more relaxed environment. Anyone can purchase tickets to attend the relaxed performance but the people who have gained the most benefit from relaxed performances in the past include individuals with Autism Spectrum Disorder, Dementia, Sensory Disorders, Young Families with small children and more! Relaxed performances are made possible by Inside Out Theatre and their Good Host Program.
The main goal of a relaxed performance is to “relax” the theatre experience through small changes to the audience expectations, environment and production.
Some changes to the overall experience may include:
- The lobby doors may be opened early to allow for a more calm, casual entry to the theatre
- A pre-visit visual storyboard will be made available online prior to the production to prepare anyone who is not familiar with the story. This will also include some things to expect during the performance in terms of effects.
- Patrons are invited to visit our TC Virtual Tour of the Max Bell Theatre to see first-hand what the environment will look like and to make themselves aware of areas they may want to be familiar with during their visit such as washrooms, bars and emergency exits.
- Early reminders will be given about the performance starting so patrons can take their time to find their seat.
- Patrons who feel overwhelmed during the performance are welcome to come and go from the performance.
- Expectations of complete silence and complete stillness in the audience during the performance will be relaxed to accommodate people for whom this is not realistic.
- A flexible intermission to accommodate the needs of the patrons.
Some changes to the overall environment may include:
- The designation of a “Quiet Space” for those people who feel overwhelmed
- House lighting in the auditorium will not be lowered to complete darkness while the production is on
- Additional staff and support team members to assist with the diverse needs of our patrons
Some changes made to the performance may include:
- Limiting the number of abrupt shifts in sound, lighting or effects
- Removal or limiting of any pyrotechnics
- Changes to how close the actors get to the audience
Each production will deal with the necessary changes to the performance on a case by case basis. These changes are made in consultation with the director and artistic staff to achieve the best experience possible for our patrons while maintaining the integrity of the show and the safety of the people working onstage and backstage.